Privacy Policy.

Introduction

Claris World Travel & Adventures respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we may collect, use, store and share information when you visit our website, contact us, request a quotation, make a booking or otherwise interact with our services.

By using our website or providing information to us, you acknowledge the practices described in this policy.

Information We Collect

Depending on how you interact with Claris, we may collect information such as:

• Your name.
• Telephone or WhatsApp number.
• Email address.
• Travel dates and preferences.
• Number of travellers.
• Pickup, destination or transfer information.
• Safari, excursion or accommodation preferences.
• Information you voluntarily provide when communicating with us.

We may also receive technical information associated with your use of the website, depending on the technologies and services active on the website.

Booking & Travel Information

When you request a travel service, we may need information required to prepare, confirm or manage your booking.

For example, a flight enquiry may require departure and destination information, travel dates and traveller numbers.

A transfer enquiry may require pickup and destination information, travel date, preferred time and passenger numbers.

A safari or adventure enquiry may require travel dates, group size, destination preferences and other information needed to design your journey.

How We Use Your Information

We may use information provided to us to:

• Respond to enquiries and requests.
• Prepare quotations and itineraries.
• Process and manage bookings.
• Arrange travel-related services.
• Communicate important information about your journey.
• Provide customer support.
• Improve our website and services.
• Maintain business and booking records.
• Meet applicable legal or regulatory obligations.

WhatsApp & Other Communications

Claris uses communication channels such as WhatsApp, telephone and email to respond to enquiries and manage travel arrangements.

When you choose to contact us through WhatsApp or another third-party communication service, your interaction may also be subject to that provider's own privacy practices and terms.

We recommend that you avoid sending unnecessary sensitive personal information through ordinary messaging channels.

Cookies & Similar Technologies

Our website may use cookies or similar technologies to support essential website functionality, remember preferences and, where enabled with appropriate consent, understand how visitors interact with the website.

Some cookies may be necessary for the website to operate correctly, while other categories may be optional.

Our cookie-consent system allows visitors to choose whether to permit optional categories such as analytics or marketing cookies where those technologies are used.

Third-Party Services

In order to arrange travel services, we may need to work with third parties such as:

• Airlines and flight booking providers.
• Accommodation providers.
• Transport and transfer providers.
• Safari and tour operators.
• Guides and activity providers.
• Parks, conservancies and attractions.
• Technology or communication providers.

Information shared with a supplier will generally be limited to information needed to provide or manage the requested service.

Third-party providers may have their own privacy policies and terms.

Data Security

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, electronic communication system or method of storing information can be guaranteed to be completely secure.

You should therefore take reasonable care when sharing personal information online or through third-party communication services.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, comply with legal obligations or protect our legitimate business interests.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, which may include the right to:

• Ask what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion where applicable.
• Object to or restrict certain processing where applicable.
• Withdraw consent where processing is based on consent.
• Ask questions about how your information is being handled.

Requests should be made using the contact details provided at the end of this policy.

Children's Privacy

Our website is intended for general travel enquiries and is not specifically directed at children.

Where travel arrangements involve minors, information should be provided by or with the involvement of an appropriate parent, guardian or responsible adult.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, business practices or applicable requirements.

When changes are made, the updated version will be published on this page together with a revised "Last Updated" date.

Contact Us About Privacy

If you have questions, concerns or requests relating to your personal information or this Privacy Policy, please contact Claris World Travel & Adventures.